Facebook Privacy Policy
1. Introduction
This Privacy Policy describes how we collect, use, and protect user information when interacting with our chatbot on the Facebook platform.
2. Information We Collect
When you use our chatbot, we may collect the following information:
- Public Facebook name and user ID
- Messages you send to the chatbot
- Interaction data (such as timestamps and usage behavior)
3. How We Use Information
We use the collected information to:
- Automatically respond to customer inquiries
- Improve service quality and user experience
- Analyze and optimize chatbot performance
4. Information Sharing
We do not sell, trade, or share your personal information with third parties, except in the following cases:
- When required by law or legal authorities
- When necessary to operate the service (e.g., hosting providers)
5. Data Storage and Security
Your data is stored on secure systems, and access is restricted to authorized personnel only.
6. User Rights
You have the right to:
- Request access to, correction of, or deletion of your data
- Stop interacting with the chatbot at any time
7. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: your@email.com
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted at this URL.
